Vicibet Privacy Policy

Welcome to Vicibet (vicibet.bet). This Privacy Policy ("Policy") explains how we collect, use, and protect your personal information. By using the Vicibet platform, you are deemed to have accepted this Privacy Policy.

We believe privacy is a fundamental right. That's why protecting your data is our top priority at Vicibet. Our privacy policy has been developed in line with international data protection standards (GDPR).

Vicibet only collects the information needed to deliver the best possible service to you. The table below provides a full breakdown of what we collect.

We do not collect sensitive information such as your religion, political views, or health data.

Vicibet collects your information in several ways. Please take a moment to familiarize yourself with each method.

Direct Collection

• Information you provide directly when filling out the registration form.
• Documents uploaded for KYC verification.
• Information provided when contacting our support team.
• Financial information provided at the time of payment.

Automatic Collection

• Through cookies and similar technologies while you use the platform.
• Login logs, session data, and navigation patterns.
• Device identity and network information.

Vicibet uses your information only for specific, legitimate purposes. All the reasons we use your data are clearly outlined below.

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits, withdrawals, and other financial transactions.
• Customer Support: To resolve your queries and complaints quickly.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: Analyzing usage patterns to improve your experience.
• Responsible Betting: To monitor betting behavior and identify potential issues early.
• Legal Obligations: To meet the requirements of regulatory bodies.

Vicibet does not sell your personal data to any third parties. However, limited information may be shared in specific circumstances.

When Your Information May Be Shared

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information strictly necessary to process your transaction.
• Legal Authorities: In cases of court orders or legal obligations, relevant information may be disclosed to government authorities.
• Security Partners: Limited data may be shared with specialist agencies to prevent fraud and money laundering.

What Will Never Happen

• Selling your information to advertisers or marketing companies.
• Transferring your information for any purpose without your consent.
• Sharing information with competing organizations.

Vicibet uses cookies and similar tracking technologies to enhance platform functionality. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure platform security. Without these, the platform will not function properly.
• Functional Cookies: To remember your preferences and settings, such as language and theme selections.
• Analytics Cookies: To understand which pages are most visited — this data is completely anonymous.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

Vicibet uses the latest technology and methods to keep your data secure. Our security framework operates on multiple layers.

• 256-bit SSL Encryption: All data transmitted between you and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Regular Backups: Automatic backups to keep your data securely stored.
• 24/7 Monitoring: Round-the-clock system monitoring to detect any unusual activity instantly.
• Staff Training: All our staff receive regular training on data protection practices.

We retain your information only for as long as necessary. Each category of data has its own defined retention period.

Once the retention period ends, we securely delete or fully anonymize your data so that no individual can be identified.

You have full control over your personal data on Vicibet. The rights listed below can be exercised at any time.

Vicibet strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal data from minors.

• Age verification is mandatory at the time of registration.
• Additional identity verification is carried out in suspicious cases.
• If collection of a minor's data is confirmed, it is deleted immediately.
• Parents or guardians may reach us at support@vicibet.bet to raise any concerns.

Vicibet may update this Privacy Policy from time to time. Changes may arise due to legal or regulatory updates, the addition of new services, or security improvements.

• For significant changes, we will notify you by email in advance.
• The "Last Updated" date at the top of the page always reflects the most recent changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We therefore recommend reviewing this page regularly.

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.